LEARNING MODULES

CE credit for this activity can be claimed between 1 August 2021 at 5:00 AM and 31 July 2023 at 8:59 PM.

This activity provides 2.5 Contact Hours/CEUs for physicians, nurses, nurse practitioners, and physician assistants. A statement of participation is available for other professions and a certificate of completion is available at the conclusion of the activity.

About this Learning Module

ENHANCING THE PATIENT EXPERIENCE THROUGH BETTER COMMUNICATION

Whether you are a solo practitioner looking to build your practice or a large hospital with challenges getting all of your staff together, this online learning module is the perfect solution. Dr. Orsini’s in-person workshop is now available remotely in three manageable learning modules.

Now even your most remote employee can gain access to The Orsini Way of Improving patient satisfaction. Dr. Orsini’s decades of experience and research in teaching communication skills are now available on-line to help change your culture and improve the way your organization communicates.

CE credit for this activity can be claimed between 1 August 2021 at 5:00 AM and 31 July 2023 at 12:00 AM.

This activity provides 1.0 Contact Hours/CEUs for physicians, nurses, nurse practitioners, and physician assistants. A statement of participation is available for other professions and a certificate of completion is available at the conclusion of the activity.

About this Learning Module

Picking up where the “It’s All in the Delivery®-Enhancing the patient experience through better communication” learning module left off, Dr. Orsini breaks down the patient experience into short, easy to access videos with suggested exercises for maximum culture change in our new module “8 Easy Steps to Improve the Patient Experience”.

Now even your most remote team members can come together to learn and discuss the principles of compassionate communication. This learning module can be combined with Dr. Orsini’s 3 part lecture series for a complete solution to the current challenges in team training.

CE credit for this activity can be claimed between 1 August 2021 at 5:00 AM and 31 July 2023 at 12:00 AM.

This activity provides 1.0 Contact Hours/CEUs for physicians, nurses, nurse practitioners, and physician assistants. A statement of participation is available for other professions and a certificate of completion is available at the conclusion of the activity.

About this Learning Module

Now available as an online module, learn how to break bad news with compassion using the BBN® P.R.O.G.R.A.M. acronym. Dr. Orsini walks you through the difficult task of breaking bad news to a patient or family member using this comprehensive roadmap specifically designed to navigate these difficult conversations.

Now even your most remote team members can come together to learn and discuss the principles of compassionate communication. This learning module can be combined with Dr. Orsini’s 3 part lecture series and the “8 Easy Steps to Improve the Patient Experience” learning module for a complete solution to the current challenges in team training.